Queries?

The technique for manufacturing a puzzle varies with its design. For instance, the raw part for the Column puzzle is CNC machined out of 6061 aluminum, then Type III hard-coat anodized black. Other puzzles are die or investment cast at 2,500 degrees!

Then the parts ship to our warehouse (Damein's garage), where they are quality checked and assembled by hand by Nate and Damein.

Our puzzles are manufactured globally by our trusted partners. We have worked with them on many projects and built a foundation of reliability and quality.

We worked hard to find domestic partners, but at the small quantities we work with, it's nearly impossible to get a competitive price from a US-based manufacturer. The quotes we get back are literally 10x the offshore quotes.

We will ship domestic orders via a ground service (USPS Priority, UPS or FedEx, depending on package size and destination). These packages will have tracking information that will work within the US.

For more details, read our shipping policy.

Yes, we'll ship all international orders using carriers that have reliable tracking information, which will vary by territory. All shipments will be subject to local duties and taxes.

Generally, you have 30 days to return a puzzle. We hand-pack every puzzle and make sure it's perfect and functioning before it goes out the door, but sometimes mistakes happen.

So we take things like this on a case-by-case basis. If you aren't happy with your puzzle, please reach out to Solutions@curiopuzzles.co and we will make it right.

For more details, see our returns policy.

Sure! We are always happy to meet fellow puzzlers and enthusiasts. If you're local to Raleigh, NC, just reach out to Solutions@curiopuzzles.co to set up a time and place for Damein to hand-deliver your order.